Summary Checks and Reports

Overview

A summary of verification checks are provided for an individual Process Instance on the Process Instances page. Feedback from face and document Identity Verification that was performed during the flow will be represented. Additionally, reports for cloud functions are also provided for any cloud function performed during the Identity Verification process.

Reports can be found by navigating to the Process Instance page.

From the Process Instance page, a list of Process Instances will can be found in the associated table. From this table, the selectable Applicant Name fields will redirect to an individual Process Instance page.

Clicking an Applicant Name will redirect the user to individual Process Instance

Clicking an Applicant Name will redirect the user to individual Process Instance

Face and Document reports can be found within the individual Process Instance page after the Applicant Name is clicked.

Face Report

The Face report is found in the Verification section of the Individual Process page. A list of results for Face Quality and Face Match are provided.

Face report example

Face report example

The below tables describe each entry found in the Face report.

Face Quality

NameDescription
Overall QualityThis check determines whether the captured face image has met the face quality threshold score.
Passive Face LivenessReports on whether the captured face image has passed the Passive Face Liveness check. This service ensures that a face image is genuine and not a recording taken from a desktop monitor or mobile device.

Face Match

NameDescription
Face Template GenerationCheck that ensures the face image is suitable for matching.
Portrait Face MatchCheck to ensure that the face image matches the image extracted from the associated document.

Document Report

Document reports are found under the Documents section of the Individual Process page. Results are listed under the Document Quality, Visual Document Tamper, Acceptable Document, and Face Match headings.

Document report example

Document report example

Document Quality

NameDescription
Overall Quality - FrontA check that determines whether the document image meets the required standard for document processing (front).
Overall Quality - BackA check that determines whether the document image meets the required standard for document processing (back).

Visual Document Tamper

Visual Document Tamper refers to the list of results from the individual document check activities. This include Black and White Copy Detection, Photo Substitution Detection, Color Copy Detection, and Screen Replay Detection. For more information, see the Document Authentication Fusion Algorithms guide.

NameDescription
Black and White Copy Detection - FrontCheck that determines the document image is not a black and white photocopy of the original document (front).
Black and White Copy Detection - BackCheck that determines the document image is not a black and white photocopy of the original document (back).
Photo Substitution Detection - FrontA check that determines the associated face image of the document has not been substituted with the face image of the original document (front).
Photo Substitution Detection - BackA check that determines the associated face image of the document has not been substituted with the face image of the original document (back).
Color Copy Detection - FrontDetermines that the document image is not a color photocopy of the original document image (front).
Color Copy Detection - BackDetermines that the document image is not a color photocopy of the original document image (back).
Screen Replay Detection - FrontCheck that determines the document image has not been captured from the screen of a desktop monitor or mobile device (front).
Screen Replay Detection - BackCheck that determines the document image has not been captured from the screen of a desktop monitor or mobile device (back).

Acceptable Document

Acceptable Document refers to the list of results performed by the Acceptable Document Type activity.

NameDescription
Document RecognizedCheck that the Document can be processed for Optical Character Recognition (OCR).
Acceptable Document - OverallCheck the document overall is acceptable.
Acceptable Document - Document ClassificationEnsures that the document is classified in accordance with the document type selected as part of the Identity Verification flow.
Acceptable Document - Document ExpiryA check that ensures the document has not expired.
Acceptable Document - Document IssuerEnsures the document is classified in accordance with the country selected as part of the Identity Verification flow.
Acceptable Document - Document AgeDetermines that the Document date is not too great.

Face Match

NameDescription
Portrait Face MatchCheck to ensure that the face image matches the image extracted from the associated document. This is the same check as that seen in the Face report.

Cloud Functions Report

Cloud Function reports can be found under the Cloud Functions section of an individual Process Instance page. Any Cloud Function created and performed as part of an Identity Verification will be included in the report.

Cloud Function report example

Cloud Function report example

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