TrustX v2026.01.12
Preview Release Date: December 19th, 2025
Release Date: January 12th, 2025
What's New
Early Access A new Watchlist Management system has been introduced that provides fraud detection capabilities across four Watchlist types:- FaceV6: Biometric face matching for person identification
- Visitor ID: Device/browser fingerprint matching
- Document Number: Identity document number matching
- IPv4 Address: IP address range matching
- For more information, see the Managing Watchlists guide.
Improvements
- The 'Custom Data Form v4' activity has been updated to include a new 'Edit Mode' input parameter. When enabled, the form will display the continue and retry buttons and any editable fields configured on the form. If set to false, only the continue button will be displayed. See the Custom Data Form v4 input parameters for more details on configuring this activity.
Early Access A custom switch device flow can now be configured using a Custom Page and newly introduced activities in the Process Designer. This allows customers to create fully customized pages (including barcode) for switching from desktop to mobile. See Custom Switch Device Page for integration instructions.- Country names and labels can be customized using the Translation Self Service page in the Backoffice application. For information on defining custom country names and label, see the Translation Self Service guide.
API Changes
API Changes, includes deprecated APIs, can be found in the Changes 2026.01.12 changelog.
Bug Fixes
| Key | Description |
|---|---|
| SKY-12920 | Fixed an issue where PDF documents were not visible in the Process Instance Backoffice page that were uploaded using the 'PDF ID Upload v1' activity. |
| SKY-12243 | Resolved an issue where providing a content security policy csp.txt file in the zip folder of a Custom Page would not apply in the Custom Page preview in the Backoffice application. |
Known Issues
| Key | Description | Impact |
|---|---|---|
| SKY-13396 | When completing Face capture using xFace IAD v2, an unexpected error message may be displayed when clicking the retry button after failing the first Face capture. | Low |
| SKY-13213 | The "Match Detected" score is not displayed as 0 when a match is found within a Face V6 Watchlist. | Low - The match will be appropriately flagged despite the incorrect score. |
| SKY-13035 | When naming a TOTP policy in the Backoffice application, there are validation inconsistencies when entering a name that includes the underscore character. The Backoffice application will suggest that this character is supported but an error will be returned if this character is entered as part of the TOTP policy name. | Low |
| SKY-13020 | When capturing a passport using 'Capture xDoc IAD v2.5.0', a 1-2 second delay between the captured frame and the of the capture process can occur. | Low |
| SKY-12938 | The minimized camera view error prompt may trigger on document capture even though camera view was never minimized when using the 'Capture xDoc IAD v2.5.0' activities. | Low - Workaround available by refreshing the Trust Web page. |
| SKY-12881 | When the Face / Document capture starts using and the page is reloaded, the pause logo may appear in the capture overlay for a couple of seconds. This issue only affects iPhone 13 Pro Max (18.5). | Low |