Q4 2025 Releases

TrustX v2025.10.23

Preview Release Date: 16 October, 2025

Release Date: 23 October, 2025

What's New

Early Access Introduced support for Appkeys in the Identity Store. Appkeys provide a passwordless solution to identification using the FIDO UAF protocol for a device-bound or a biometric-bound solution using face and fingerprint biometrics. See Appkey Integration for more information.

Improvements

Various Backoffice UI improvements have been made for improved usability:
- The 'Add Decision Outcome' button has been moved to the stop of the list that appears in the 'Process Instances' tab on the Settings page.
- The 'Add New IP Address' will remain visible when defining IP Restrictions in the Settings page.

Changes

Backoffice permissions required to view Cloud Secrets have been updated. Only tenants with the admin role will be able to view Cloud Secrets in the Backoffice.

Deprecation Notices

Removal of Activities

Activities have been removed from the Backoffice application. For a full list of removals, see Deprecation Notices.

Bug Fixes

Key	Description
SKY-12492	Resolved an issue when creating Process Definitions. Dragging the BPMN file to the 'Choose File' upload box will now work as expected.
SKY-12220	Users may experience a 404 error when viewing audits from the Audit page in the Backoffice and utilizing the filter options.
SKY-10923	Resolved an issue where a black gap would appear at the bottom of a Custom Page when viewed using the Safari browser on an iOS device.
SKY-9326	The "Switch Camera" button does not appear when the user blocks camera permissions and presses the "retry" button. This issue has now been resolved.

Known Issues

Key	Description
SKY-12441	It is currently not possible to register Appkeys using a fingerprint on Xiaomi Mi A1 devices using Android 9.

TrustX v2025.09.29

Preview Release Date: 2025.09.22

Release Date: 2025.09.29

What's New

Early Access TrustX v2025.09.29 introduces support for ID Document Processor 8.2.
- This activity provides support for additional ID document variations and introduces a new configurable input parameter, 'alreadyCropped', that specifies whether the document being sent to the document processor is already cropped. This property can be used for PDF ID document upload where the PDF file is already cropped.
Early Access Added PDF Visa upload and processing support via Custom Pages. New activities are available to support this functionality:
- PDF ID Upload v1 - Enables the PDF upload of a Visa document.
- A use case that describes how to configure this flow can be found in the PDF Visa Upload and Processing guide.

Bug Fixes

Key	Description
SKY-11979	An issue has been resolved when cached Custom Pages from a previous IDV journey would appear in a new IDV journey.

As part of the v2025.09.10 TrustX release, an issue was identified that affected the loading of the Custom Page V1 and V2 activity on the iOS Safari browser. This resulted in the Custom Page not displaying correctly for users on this platform. We have now deployed a fix to resolve this issue.

We apologize for any inconvenience this may have caused and appreciate your understanding.

TrustX v2025.09.10

Preview Publish Date: 2025.09.03

Release Date: 2025.09.10

What's New

The Backoffice application now enables users to set the decision outcome of a manual review for Process Instances in the 'Review' status. See Self Service System Management for more information.

Improvements

The List Users API call for Identity Store has been updated to improve search performance of the Backoffice application and TrustX API. See Changes 2025.09.03 for more information.
The number of viewable records when searching Process Instances in the Backoffice has increased. The number of results can be adjusted using the 'Elements per Page' controls at the bottom of the search results page.
Sort options are now available on table Headers when searching Process Instance in the Backoffice.
The 'Reviewed By' label representing the reviewer of a Process Instance has been renamed to 'Reviewer' in the Backoffice application.
Various UI improvements for buttons have been made in the Backoffice application.

API Changes

Changes regarding GET /api/identity-store/stores/{storeName}/users Endpoint

The List Users endpoint is in early access. We have made the following change to the 200 Response to improve performance:

The 200 Response for the GET /api/identity-store/stores/{storeName}/users has been updated to return less data in the response than before. See the Changes 2025.09.03 changelog for full details on the data no longer returned as part of the response.

Deprecation Notice

Deprecated Activities

Deprecated Activity	Upgrade To
ID Document Processor 7.5	ID Document Processor 7.7

Bug Fixes

Key	Description
SKY-11643	Resolved an issue where Custom Data Forms returned the wrong date for a document birth date.
SKY-11266	Fixed a bug when exporting the list of Process Instances from the Backoffice when using a tenant with Audit privileges. This User type will now have the privileges to export Process Instance lists.

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