Q1 2025 Releases

TrustX v2025.05.07

Preview Publish Date: 30th April, 2025

Release Date: 7th May, 2025

What's New

A new Backoffice Reviewer with Watchlist user role has been introduced that provides full reviewer role access with additional permissions for viewing and modifying Watchlist members. See the Backoffice Roles guide for a full list of permissions available for this role.
An update to Custom Pages serves pages via trustx.com which also allows for custom Content Security Policy to be configured. This update introduces three new activities related to Custom Pages:
- 'Custom Page Without Response - External V2'
- 'Custom Page V3 - External'
- 'Custom Page Without Response V2'
- 'Custom Page V3'

Improvements\ Changes

Increased the character limit when creating Cloud Functions to allow up to 102,400 characters.
Text that appears during the NFC ID scanning process has been updated on TrustWeb for consistency.
The 'Advanced configuration' input parameter for the 'Capture Face Image V2' activity has been updated to support a JPEG compression rate value: compressionRate . See Capture Face Image v2 for more details.There is no impact for existing Process Definitions using Capture Face Image V2.
OIDC related changes:
- A new OIDC 'name' claim has been added to the OIDC ID Token and User Info response.
- The 'session_state' field is no longer returned in the OIDC ID Token response.

Bug Fixes

Key	Description
SKY-10828	Resolved an issue where it was not possible to create a new version of a Custom Data Form that was created in the JSON builder.
SKY-10423	Fixed an issue when using OIDC. If a timeout occurred, the user was redirected back to the relying party without the 'processInstanceId'.
SKY-10317	Resolved an issue when viewing Process Instances associated with Process Definitions that have a name starting or ending with a space character. It is no longer possible to create a Process Definition starting or ending with a space character.
SKY-10152	Fixed a bug that may occur on Android devices. If an error is returned after capturing a document image, refreshing the page would incorrectly clear the error and allow the end-user to continue.
SKY-9914	Resolved a bug when utilizing Custom Pages on iPhone devices. This issue would stack the iFrames of Custom Pages in the DOM of the client browser, resulting in accessibility issues for screen readers.
SKY-9853	Custom Data Forms that utilize a date picker would check multiple checkboxes while using Talkback on an Android device. This issue has now been resolved.
SKY-7846	Resolved an issue using Custom Pages were the Content Security Policy could not be configured for the Custom Page. This issue is resolved by taking advantage of the update provided by the new Custom Page activities listed above.

TrustX v2025.04.22

Preview Publish Date: 7th April, 2025

Release Date: 22nd April, 2025

What's New

Introduced API rate limits to enhance stability, performance, and predictability of TrustX. See the Self Service System Management guide for more information.
- Rate limits are set to default values per tenant. Contact Daon Support to increase rate limits.
- Currently, tenants are configured in observe mode - meaning no requests will be blocked. Later, configurations will be updated to enforce mode where API requests exceeding the configured limits will be blocked.
Pause & Resume functionality now provides functionality to pass query string parameters to the Resume URL for use in other TrustX services such as Cloud Functions, Custom Pages, Process Instance Expressions, and more. See (Link Removed) for integration steps.

Improvements

The frame color that appears around the info message on the Face Capture screen can now be customized using the Themes service. To update the color of the frame, use the 'info text' property under the Face Capture section. See the Themes Guide for a full list of customizable elements.
Data tables that appear on the Backoffice Process Instance, OIDC Audits, and Audits pages have been redesigned.
The width and height of the Custom Page Iframe property are now set to 100%.

API Updates

Added the Cloud Secrets API to the API Reference. See auto$ for more information.

Known Issues

Key	Description	Impact
SKY-4874	The scan document screen may appear out of center on iPhone devices if the device is rotated to landscape during document scanning.	Low

TrustX v2025.03.31

Preview Publish Date: March 24th, 2025

Release Date: March 31st, 2025

What's New

A new version of the Face Liveness Assessment (v1.47) is available in early access.
- See the Face Liveness Assessment v1.47 section of the Face Activities Parameters section for a full list of available input parameters and their values.
The processing screen that appears during document processing in TrustWeb can now be customized.
- The 'Capture Document Image v4' activities for front and back capture include a new "Use Legacy Processing Screen" input parameter that enables users to toggle between the legacy processing screen and a new processing screen. For more information, see the Use Legacy Processing Screen section of the Document Capture guide.
- Each processing screen is customizable via the Themes section of the Backoffice. See the Themes Guide for more information.

A preview of the document processing screen is currently not available in the Themes Backoffice page. This functionality will be available in a future release.

Known Issues

Key	Description	Impact
SKY-4874	The scan document screen may appear out of center on iPhone devices if the device is rotated to landscape during document scanning.	Low

TrustX v2025.03.20

Preview Publish Date: March 13th, 2025

Release Date: March 20th, 2025

What's New

Back Office User Management Maintenance: Upgraded the Back Office user management system. Note that there will be a brief downtime for the Back Office login during the release. This will only affect login to Back Office and does not affect onboarding journeys.
Bug Fixes: Resolved an issue where Back Office translation updates were taking a long time to propagate.

Known Issues

Key	Description
SKY-9741	Android version 10 is partially supported by TrustX and may not be fully compatible with all functionality of TrustX. This includes devices tested using Android 8, 9, and 10.

TrustX v2025.03.05

Preview Publish Date: February 26th, 2025

Release Date: March 5th, 2025

Overview

What's New

A new Translation Self Service feature enables users to configure custom translations changes for all of supported TrustX languages (all labels on all screens can be customized). For more information on customizing languages, see the Translation Self Service guide.
A new version of the Capture Face Plus Image is available with an updated capture user interface, this is aligned with Face Capture V2 user experience.
- For more information, see the Face Capture Input Parameters guide.

Improvements

TrustX accessibility has been improved in order to achieve WCAG compliance. Note that changes implemented do not have a visual impact.
Exporting Process Instance data from the Backoffice application has been improved to include the following changes:
- applicantName - Data from the applicantName column is now UTF-8 encoded to support a wider range of characters and languages.
- createdAt - Data from the createdAt column has been updated to include the date and time that the Process Instance was created.
- lastUpdatedDtm - Data from the lastUpdatedDtm column has been updated to include the date and time that the Process Instance was last updated.
Activity input fields are now read-only when reviewing the Process Definition in a Process Instance page.
Added the ability to create Process Definition when reviewing a Process Definition as part of improved back office user experience updates.
The MRZ string associated with an NFC chip is now returned in the response of the Get User Data endpoint.

Bug Fixes

Key	Description
SKY-9788	Resolved an issue when scanning the RFID chip of German ePassports that would respond with the following error: "The document signer certificate subject country code does not match the country code in the Subject Alternative Names field."
SKY-9745	In the previous TrustX release, the Document Security Object (SOD) check may have failed for some passport documents during NFC processing. This issue has been resolved to ensure that the correct certificate is checked when multiple certificates are included in the SOD file.

Known Issues

Key	Description
SKY-10039	After adding or updating a custom translation, a user may observe an error if they access the View or Edit translation page shortly afterwards. On refresh, the uploaded language file should be displayed correctly. If the old translation remains please contact support.
SKY-9851	The Hebrew language is currently not supported when using TalkBack functionality on Android devices.

TrustX v2025.02.20

Preview Publish Date: February 13th, 2025

Release Date: February 20th, 2025

Overview

What's New

TrustX now enables users to match live face images against an uploaded face image by utilizing External Source Face Matching. For more information on configuring this functionality, see the External Source Face Matching guide.
Added support for ID Document Processor 7.5.
- A new activity for 'I D Document Processor 7.5' has been created. Activity parameters can be viewed from the Document Processor Activity Guide guide.

API Updates

A full list of API changes can be found in the API Changelog document.
See the API Reference for a complete view of the TrustX API.

⚠️ Deprecation Notice

The following activities have been deprecated and are no longer available in the Process Designer.

Execute Cloud Function (v1) - Execute Cloud Function (v1) has been marked as deprecated. Daon recommends using the Execute Cloud Function v2 activity in future Process Definitions.

Bug Fixes

Key	Description
SKY-5479	Fixed a bug where users could add an already expired watchlist member to a watchlist. This issue has been resolved and it is no longer possible to add a watchlist member to a watchlist if the `expireAtDtm` value is in the past.
SKY-7681	Backoffice search functionalities have been improved to accept underscore (_) characters as part of the search results.
SKY-9272	Fixed an issue where the 'Are You Sure' modal would not clear on redirection in Switching device flows.

As part of the "TrustX v2025.02.05" release, an issue was identified when a cloud function manipulates the _idDocs session data. This causes some document data, specifically face matches and segmented document image data, to be unavailable for viewing in the Back Office or through the User Data API. Although this data isn't displayed, it is still processed, stored by TrustX, and the associated checks are correctly recorded. Therefore, the outcome of the processes remains unaffected.

This release includes an update to ensure that these data types are properly displayed and available. Customers who do not use cloud functions that manipulate _idDocs, or who only manipulate _idDocs before starting a new document capture exercise (rather than during), are not impacted. Additionally, the results of previous process instances will now be displayed and available correctly in the Back Office and through the User Data API.

TrustX v2025.02.05

Preview Publish Date: January 28th, 2025

Release Date: February 5th, 2025

Overview

What's New

Support for NFC scanning provides validation of a passport which meets the ICAO LDS standard using Passive and Active Authentication.
- For further information and a detailed guide to implementing NFC capture and processing in a Process Definition, see the NFC Guide.
- NFC integration is also possible through the Trust SDK. For more information, see the Android Trust SDK Integration and iOS TrustSDK Integration guides.

Irish Passport Cards are currently not supported for this iteration of the NFC release.

API Updates

The /userdata endpoint has been updated to add the 'reportType' string value under 'reports'. This is optional and is only returned for the NFC Face Match check.
The /userdata/checks endpoint has been updated to add the moreinfo' string value under 'CheckResponse'. This is optional and not always populated.
See the API Reference Guide for more information.
All API changes can be found in the API Changelog.

Advance Notice

Support for Regula 6.6 and 6.9

Support for Regula 6.6 and 6.9 will end on February 4th, 2025. Daon recommends ensuring all Process Definitions are updated to use the latest supported Regula version.

See Regula Document Processing for more information on utilizing the latest Regula version.

Web Application Firewall

As part of our ongoing commitment to enhancing security, we recently enabled a Web Application Firewall (WAF) on our Preview environment. We don't expect any service impact, but customers will have approximately 3 weeks to test their integration with the new WAF settings in the Preview environment before we move the changes to production.

It is important to take this opportunity to test your integration and provide any feedback. Our support team is available to assist you with any questions or concerns during this testing period.

Known Issues

Key	Description
SKY-9423	Unable to start a flow using the Huawei P40lite device (the OS is EMUI version 12.0.0)
SKY-9536	On some iOS devices, users will not see the scanning completion % during NFC scanning.
SKY-9598	Unable to complete the 'Capture & Process NFC' step during an NFC flow using the iPhone 16 Pro and iOS 18.0.

A new Review user role has been introduced to the TrustX Backoffice application. This role enables users to view and review the status of Process Instances, and is useful for updating Process Instances that require a manual review. For more information on this role, see Backoffice Roles for more information.
Incident Handling will provide TrustWeb users with feedback when an incident occurs in the execution of a Process Instance. Incidents are triggered when
- An expression is evaluated incorrectly
- A Process Definition has been incorrectly configured
- Another unexpected exception occurs while processing

Improvements

Minor updates to the Backoffice application introduces improvements to the user interface and user experience.

API Updates

The /userdata endpoint has been updated to introduce an 'error' property in the response of the request. This object contains an additional 'incidentCause' property of type string. For more information, see the API Reference Guide.

Advance Notice

Support for Regula 6.6 and 6.9 will end on February 4th, 2025. Daon recommends ensuring all Process Definitions are updated to use the latest supported Regula version.

Bug Fixes

Key	Description
SKY-9211	Resolved an issue where it was not possible to create a theme that contained the underscore character in the Backoffice application.

Early Access New versions of document and face capture have been introduced in this release, providing various improvements to customization and performance enhancements.
- New activities 'Document Capture v4 - Front', 'Document Capture v4 - Back', and 'Capture Additional Document v4' are now available in the Process Designer. See the Document Capture guide for more information.
- New activities 'Capture Face Image v2' and 'Confirm Face Image v2' are now available in the Process Designer. For more information, see the Face Activity Parameters guide.
- The user interface for document and face capture steps have been updated to have aligned design sensibilities. Document Capture v4, Capture Face Image v2 and Capture Additional Document v4 are all aligned for a better capture experience.
An enhancement update to the Themes capability within TrustX introduces the following improvements:
- Document capture v4 activities and face capture v2 activities allow a far greater level of theming/UI customization compared to previous versions.
- The color/design scheme for all UI elements of the document and face capture screens can now be configured from the back office.
- Configuration of animations/images presented on the document and face capture instruction screens is now possible directly from the TrustX back office.
- Configuration of animation/images that appear on the error screen is now possible directly from the TrustX back office.
- For more information, see the Themes Guide.

Improvements

Custom Pages now support .wasm and .woff2 files and improved tolerance on zip files when uploading assets from the Backoffice. For more information, see the Custom Pages Guide.
The Backoffice user interface and user experience has received updates to usability and consistency for an improved user experience.

Advance Notice

Advance notices for this release can be found on the Advance Notice - 2024.12.18 page.

Trailing Slash Endpoint Update
- An update to TrustX deprecates the trailing slash matching configuration option. As such, Daon recommends users ensure that they do not use a trailing slash in their calls to the API to ensure that API calls continue to work.

Bug Fixes

Key	Description
SKY-7940	An unexpected error may occur when the user loses connection before entering the document capture step. This error appears on both iOS and Android devices using any version of document capture.
SKY-9020	The language selector may overlap with the text on the document capture preview page in landscape mode if retake is enabled.
SKY-9148	A small overlap between the back button and feedback messages may be visible on the document capture page in landscape mode if the feedback message is too long.

Known Issues

Key	Description
SKY-1869	When creating a Process Definition, a bug was noticed where the Process Definition could be created when the 'linting' button was clicked in the Process Designer. This issue has been resolved.
SKY-7772	Resolved a rendering issue in Document Capture v4 for Android devices when utilizing 'Capture Document Image - Front v2' or 'Capture Document Image - Back v2' that caused headers and texts to re-render on the capture screen.
SKY-8646	Fixed a bug where country flags were not rendered on the mobile phone number input of Custom Data Forms.
SKY-9009	In previous releases, users may have experienced an issue where it was not possible to change the expiry date of an OIDC Test. This issue has been resolved.

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